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The player from Chile is actually not able to withdraw fund due to confirmation points. The new casino questioned a file that has full name, membership amount, and you will transaction information, however, this information wasn’t for sale in the ball player’s virtual account application. Despite taking casino spin palace free spins alternative files away from his lender, the newest local casino’s confirmation site denied them. The situation is solved in the event the user confirmed their membership and you can efficiently moved their payouts. The ball player out of Poland had PLN step one,383 confiscated of his real cash harmony immediately after initiating an excellent PLN 15 extra.
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The gamer out of Canada was trying to withdraw financing to have a few months, but all try to make sure their account ended up being refused. The ball player had considering multiple files for KYC confirmation, and a good selfie together with license and you will a side and you can straight back picture of a similar. Yet not, the web casino got continuously rejected these types of documents, proclaiming that they certainly were not clear adequate. The player got in addition to reported that his brand new mastercard, that was linked to the local casino membership, got stolen, as well as the the brand new cards got an alternative matter.
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